Frequently Asked Questions

What is your shipping Policy?

 FOR OPEN EDITION PRINTS - These are shipped to you directly from our preferred Printing company.

 Shipping times range from 10-14 business days. You will receive a tracking number as soon as your order has been shipped.

 SHIPPING PRICES for OPEN EDITION PRINTS are calculated based on your cart total as follows:

Orders over $150 are shipped Free* Standard Shipping within Canada and North America ( *Excluding Alaska, Hawaii and NWT)

Orders under $150 , shipping cost is $19.95* for Standard Shipping within Canada and North America (*Excluding Alaska, Hawaii and NWT)

 SHIPPING  FOR ORIGINALS ART & LIMITED EDITIONS  - These Items ship directly from the studio at Lesley McVicar Art

  Domestic Canada and Continental US Shipping Rates

 Shipping times range from 5-10 business days. Tracking information will be emailed to you as soon as available. Shipping prices for Originals, Limited Editions, as well as other products shipped directly from our studio, are based on your shopping cart totals as follows:

 * HST / GST will be added at check out for Canadian orders 

*Please Note - Shipping prices may vary, we will do out best to provide accurate estimates, any overages will be refunded, and any extra charges may be invoiced separately. For an exact quote of shipping costs to your address ,please Contact Us directly

 U.S. SHIPPING

 All artwork is exempt from the 13% HST (Harmonized Sales Tax) when shipped out of Canada. 

 Original artwork is duty free when shipping into the U.S. 

 International Shipping- Please Contact Us directly with your shipping address and we will provide you with a shipping quote.

  Thank You

What is your Policy on Returns/Exchanges/Refunds?

 All sales are final.  However, if something arrives damaged please contact us immediately  

 Its of the utmost importance to us at Lesley McVicar Art, to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied   with your purchase, please contact us here Contact Form and include your order number and a brief description of what’s going on. Someone from our   office will contact you to see how we can help.

 There’s a 15% restocking fee that is applied for any order canceled or exchanged.

How can I keep up with your new work?

That's a great question !

 If you would like to be the first to know about any new work, the best  way to stay in the loop is by signing up for our newsletter!

You can also follow us on our social media pages as we are constantly posting about new work!

Instagram:https://www.instagram.com/lesleymcvicar_art/ 

Facebook:https://www.facebook.com/lesleymcvicarart/